This interactive one-day face to face session will give you the chance to gain confidence and develop skills for handling those difficult conversations with peers, colleagues and even senior managers.
This challenging programme covers the following topics
- Identify when a difficult conversation is required
- Provide confidence to approach these difficult situations
- Develop skills to enable you to keep a calm and professional approach when handling difficult situations/conversations
Thursday 5th Nov 2020 at 09:30
Price: £216.00 + VAT